在现实社会中，道歉信使用的情况越来越多，道歉信可以帮助我们更好地检讨自己和感谢对方。道歉信的.注意事项有许多，你确定会写吗？下面是小编为大家收集的英语道歉信相关范文，仅供参考，希望能够帮助到大家。
Dear Tom,
I’m very sorry that I can’t go on a trip to Beijing ised you. I’m e places of interest in Beijing. Wish you have a good time this ent ments and experiences for our services. I am most
embarrassed to learn about the service shortcomings that you encountered and the problems you had ments personally to learn from your comments and experiences and I quite agree that the points you raise are unacceptable and assure you it.
I do hope that despite this you er satisfaction is al the competition and makes us truly “Shanghai”.
We are very conscious of the importance in providing a consistent high level of service standards to all our guests and create a most favorable impression with each and every stay.
Please do not hesitate to call me any time if I can be of any assistance.
Yours sincerely,
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